What’s important or new this year?
Smartcard tickets
We are now using smartcards for all of our term and annual tickets. If your child does not already have one of our smartcards, please add a smartcard (one off £10 charge) to your basket as well as purchasing either an Annual or Term ticket. Future renewals will be automatically added to cards without the need to send out new physical tickets. We will also be able to disable tickets reported as lost in order that they cannot be used by anyone else..
Annual Tickets
Annual tickets will go on sale on Saturday 12 July 2025 at 10:00. The last date for purchasing season tickets with new smartcards is 17:00 on 18/08/25 to guarantee arrival before the start of term. The last date for purchasing season tickets for students who already hold one of our smartcards is 17:00 on the day before term starts.
Autumn Tickets
Autumn tickets will go on sale on Saturday 26 July 2025 at 10:00. The last date for purchasing season tickets with new smartcards is 17:00 on 18/08/25 to guarantee arrival before the start of term. The last date for purchasing season tickets for students who already hold one of our smartcards is 17:00 on the day before term starts.
Please note that sales of season tickets, both Annual and Autum, will cease on the earlier of spaces selling out, or the day before term starts.
Sibling Discount
Sibling discount gives a discount of 7% on second and subsequent tickets for siblings residing at the same address. This discount will be applied to the lower priced ticket(s) if applicable.
To apply for this discount, please add all tickets to your basket and click on the link that appears above the notice about our terms and conditions. We will then review your request and apply the discount where appropriate and notify you when this has been done in order that you can make payment.
Tickets are held securely in your basket for 48 hours to enable the discount to be applied. If you finalise the transaction by paying before we have applied the discount, we are unable to offer a refund of the difference nor a credit against future purchases.
Savercards
Hertfordshire’s SaverCard scheme entitles users aged 11 to 18 years to travel at half fare when purchasing single trip tickets. This is shown on the relevant faretable under the SaverCard column. The SaverCard must be valid and tapped in when boarding the bus in order to obtain reduced rate travel. Under the terms of the County Council's scheme,
higher fares must be charged to anyone not in possession of a valid HCC SaverCard on the bus at the time of travel.
SaverCards are valid on all of Hertfordshire’s Commercial bus services operated by Arriva, Uno, Red Rose, Centre Bus and many others. TfL Zip cards cannot be accepted as an alternative to a SaverCard. However, if the student lives outside Hertfordshire, please purchase a Sullivan Scholar Discount Card which will allow purchases of discounted single fares on our services to schools only.
Further details can be found at:
https://www.hertfordshire.gov.uk/services/Schools-and-education/Travel-to-school/Savercard/savercard.aspx
Please allow at least 2 weeks between ordering and delivery.
Fares
We have tried to minimise the increases in season ticket prices; the increases that we have reluctantly passed on to you are lower than the increases that we are paying for fuel and parts.
Refunds:
Refunds for students leaving or moving schools are calculated as follows:
Annual tickets - the cost of complete term tickets for those terms completed plus weekly tickets from the start of the term until the date the ticket is surrendered is deducted, with the remaining balance refunded less a £10 admin charge. The £10 cost of the smartcard is non-refundable.
Term posses - the cost of weekly tickets up to the date of surrender will be deducted and the balance refunded less a £10 admin charge. The £10 cost of the smartcard is non-refundable.
We cannot provide refunds on weekly tickets or credits on season tickets for students who are self-isolating, ill or otherwise unable to attend a school that is open.